ID Documents Required

Group A documents

We accept:

  • a passport that is signed, current, and valid

  • a driving licence photocard issued by the Driver and Vehicle Licensing Agency (DVLA) in the UK

  • a driving licence photocard and its paper counterpart issued by the Driver and Vehicle Agency (DVA) in Northern Ireland

  • a UK original birth certificate issued within 12 months of birth

  • a UK adoption certificate

  • a UK biometric residence permit card

Group B documents

Each of these documents must show your current address.

Unless we say otherwise, we will not accept 2 of the same type of document. For example, we will not accept 2 council tax statements. we will only accept 1 council tax statement and 1 document of a different type.

We cannot accept:

photocopies or documents printed from the internet (such as an online bank statement you have printed out)

bank or building society statements printed in your local branch, even if they have been dated and stamped by the bank staff

documents or images downloaded from the internet and sent to us as digital files

We will accept:

  • a bank or building society statement from the last 3 months (we will accept 2 statements, but only if they are from different banks or building societies)

  • a utility bill from the last 3 months (we will accept gas, electric, telephone landline, water, satellite TV or cable TV bills but not mobile phone bills)

  • a credit card statement from the last 3 months (we will accept 2 statements, but only if they are from different credit-card providers)

  • a council tax statement from the last 12 months

  • a mortgage statement from the last 12 months

a letter from the last 3 months from any of the following:

  • HM Revenue and Customs

  • the Department of Work and Pensions

  • a Jobcentre Plus – or any other employment service

  • a local authority

  • a P45 or P60 tax statement from the last 12 months

  • a paper version of a current UK driving licence (not the paper counterpart to a photocard)

  • a driving licence photocard issued by the DVA in Northern Ireland (not the paper counterpart)

  • a pension, endowment or ISA statement from the last 12 months

  • a valid UK firearms licence with photo

Photo of yourself

We need a passport-style photo of you for your SIA licence card (if you are applying for a front line licence) and for our identity checks.

If we ask you to show your identity documents to a UK post office or your employer, they will take this photo for you.

In some situations, we may ask you to provide the photo yourself. If we do, the photo must be:

  • in colour (not black and white)

  • clear and in focus

  • a true likeness of you

  • a close-up of your full head and upper shoulders

  • taken against a white or cream background

  • not changed using computer software

If Required we can take and print a photograph for you on day one of your course for a charge of £5

Frequently Asked Questions

  • What courses do you offer?

    We offer a wide range of accredited courses, including qualifications in security operations, health and safety, fire safety, mental health awareness, first aid, and more. Our courses cater to various industries and career paths.

  • How do I choose the right course for me?

    To choose the right course, consider your career goals, current qualifications, and any industry requirements for the role you are aiming for. Our team is available to provide guidance and help you select the course that best suits your needs.

  • What are the entry requirements for your courses?

    Entry requirements vary depending on the course. Some courses may require prior qualifications or work experience, while others are open to beginners. Most courses require learners to be at least 18 years old.

  • How do I enrol in a course?

    Enrolling in a course is simple. You can register online through our website, over the phone, or in person at our training centre. We recommend enrolling early to secure your spot, as spaces may be limited.

  • Do you offer online courses?

    Yes, we offer a selection of online courses for those who prefer to study remotely. However, some courses, especially those involving practical assessments, may require in-person attendance for certain components.

  • What is the duration of your courses?

    ourse durations vary depending on the subject. Short courses may last a day or two, while more comprehensive training can span several days. Specific details are provided on the course information page.

  • What are the costs of your courses?

    Course fees depend on the specific course and any additional materials or assessments required. We strive to keep our prices competitive and offer value for money. Detailed pricing is available on our website or by contacting our admissions team.

  • Do you offer payment plans or financial assistance?

    We understand that investing in your education can be a significant financial commitment. We offer flexible payment plans for certain courses and can advise on any available financial assistance options.

  • Will I receive a certificate upon completion?

    Yes, upon successfully completing the course and any required assessments, you will receive a certificate of achievement or qualification. This certification is often necessary for employment in certain roles and industries.

  • What if I fail an assessment?

    If you do not pass an assessment, we offer opportunities for retakes. Our instructors are available to provide additional support and guidance to help you succeed. Please check with us for specific retake policies.

  • Are your instructors qualified?

    All our instructors are highly qualified and experienced professionals in their respective fields. They bring practical knowledge and real-world experience to the classroom, ensuring that you receive high-quality training.

  • Where are your training centres located?

    We have training centres in multiple locations. But our main Training Centre is based in Bath, Bath and North East Somerset, England. Please check our website for the nearest location to you. We also offer some courses online for greater flexibility.

  • What support do you offer to learners?

    We provide comprehensive support to all our learners, including access to course materials, one-on-one tutoring, and career advice. Our goal is to help you succeed and make the most of your training experience.

  • Can I get a refund if I need to cancel my course?

    Our refund policy depends on the timing of your cancellation. Generally, we offer partial refunds if you cancel within a specified period before the course start date. Please review our refund policy or contact us for more details.

  • What are the job prospects after completing a course?

    Completing our courses enhances your employability and opens up various career opportunities, especially in regulated industries like security and health and safety. We also offer guidance on job applications and interview preparation.

  • How can I contact you for more information?

    You can contact us via email or through our website’s contact form. Our friendly customer service team is here to answer any questions you may have and assist you with your enrolment.